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"Exceed the Need" is more than our Corporate Goal, it is a promise we live by and make to our Customers every day of the year. This company-wide principle enables us to set trends in the Railroad and Transit Industry and it separates us from our competition.
Since 1968 our focus has been to provide excellent service by being responsive and dependable. To "Exceed the Need" during a time when customer demands are ever increasing, we have empowered our Customer Service Team to mobilize the company's resources to meet our customers' immediate needs and expectations. This has allowed us to accomplish things such as shipping EDI orders on the same day they are received.
It is our belief at Strato that relationships with our customers are built on knowledge, integrity and trust.
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Strato Inc. earned another gold star this year, when they received TTX's prestigious excellent supplier award for the 12th consecutive year.
Every year, TTX evaluates its suppliers to ensure they are providing the best service possible. Departments evaluate suppliers based on the following areas:
Quality
Cost
Delivery
Service
Financial and Administration
Strato Inc. is proud to earn this award and views it as reminder that customer satisfaction is the key to a successful business. Strato will continue to serve all of its customers and to exceed expectations whenever possible.
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