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Hours of operation and contact information:
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Customer Service Hours: Monday through Friday, 8:00AM to 5:00PM EST.
Customer Service Toll Free: (800) 792-0500
Customer Service Toll Free Fax: (800) 378-7286
Customer Service Email: customerservice@stratoinc.com
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Q: Why should I register?
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A: Registering allows you to see the pricing of items as well as the ability to order online any time you like.
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Q: How do I register?
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A: You can click on the registration link on the home page located in the blue bar on the left.
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Q: How do I find products?
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A: Simply type a part number, part of a part number or description into the product search box and press enter to begin your search.
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Q: What do I do if I need a custom order?
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A: If you need a custom order please call Strato customer service at (800) 792-0500. Hours of operation are Monday ? Friday, 8AM to 5PM EST.
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Q: How fast can I get my online order?
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A: If the parts are in stock, the order would ship the same or next business day.
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Q: Have a question about an order, part or process?
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A: You can email our customer service department at customerservice@stratoinc.com or call (800) 792-0500, Monday through Friday, 8AM to 5PM EST.
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